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FA Locksmith team in Raleigh NC (12)
F.A. Locksmith
4.9
Based on 381 reviews
I can't say enough about the experience I had with F.A. Locksmith. I arrived at RDU having left my car key in security at the previous airport. They met me at my vehicle in the RDU parking garage at 9:30 on a Sunday morning. Scheduling was easy and the communication by text prior to the meeting was smooth and responsive. They were right on time. Remarkably, because of the sophistication of my vehicle's computer (and some changes to the door that had been made by a previous owner) it took them 12 hours to finally decode the computer and make the new keys. It was an extraordinarily complicated process - one that I felt they could have easily given up on at many junctures, but to their credit, they did not give up! They were committed to getting the job done and sincerely committed to not leaving me stranded. Throughout the process, they were incredibly polite and sincerely apologetic for how unusually long it was taking. Honestly, someone with less integrity and perseverance would have thrown their hands up at some point along the way, and said "I'm sorry I can't help you," but these guys were sincerely committed to doing what they had promised to do, and to fulfilling the commitment they had made to me. Despite the fact that it took more than 4 times longer than they had anticipated, they did not charge me any more than what they told me at the outset. To be clear, the length of the job they did for me was purely a result of the idiosyncrasies of my vehicle and NOT due to a lack of skill on their part. It was clear to me that they know what they were doing and are very good at their jobs. I think these guys are the best. I highly recommend them without reservation, and I will definitely hire them again for any locksmithing needs!
Mariano @ FA Locksmith was GREAT!! We had a stubborn door that required a lot of attention, and Mariano was determined to get it working better than ever while also helping us be as cost efficient as possible. His dedication to his work clearly shows. He was willing to put in the time & research to get the job done right! I highly recommend Mariano and FA Locksmith to anyone in need!
Response from the owner: Thank you for leaving us a positive review, Catherine. We're so glad we could help!
I had the car keys to my Honda Civic stolen late in the day Sunday and needed a replacement ASAP for work Monday morning. FA Locksmith came just 20 minutes after I called and got me into my car and had a new key made. There was barely an hour between me making the initial call and getting my new keys. Great customer service and reasonable pricing. Definitely recommend them - they’re a lifesaver!
Response from the owner: Ashton, we're so sorry that you had to deal with this. Our team was happy to assist and get you back on the road for work! Thanks for trusting our team to get the job done and for your time to leave us a review. -- Michelle, owner
Saved my life and didn’t even have to leave the house these guys are the truth ‼️
Response from the owner: Thank you so much! We're so glad we were able to assist you!
It's very obvious when you find someone who is a master of their trade, and this is definitely one of those businesses. Absolutely fantastic service, saved me hundreds from having to tow my car to the Audi dealership and getting my keys reprogrammed there. Thanks so much Charles!
Response from the owner: We greatly value customers like you who recognize our niche skillset. We're so glad that we were able to get you what you need without the hassle of towing to the dealership... for a fraction of the cost. Win win! Thank you for your business -- Michelle, Owner
I have a mercedes-Benz 2007 E350 Im very pleased with Judah he was very professional he knew what he was talking He fixed my vehicle in under an hour! If you ever have a key fob loss, please contact FA Locksmith very professional I would recommend them to anyone who need a key fob!
Response from the owner: Thank you so much for trusting our team to get the job done! We appreciate your recommendation.
Great service! Copied my motorcycle key (with a chip) and gave me the peace of mind I needed since it only came with one when I bought it. Highly recommend!
Response from the owner: Awesome review, Danny! Happy to give you peace of mind!
yehuda sent text reminder, called to confirm, and arrived promptly for the appointment. he worked patiently to unlock the doors. he remained careful and calm in a stressful situation. great work, much appreciated!
Response from the owner: Thank you for your thorough review! This feedback is crucial for our team's development and we appreciate your time to share your experience with those who are unfamiliar with our company. Most importantly, we're so glad you are happy! - Michelle, Owner
Wonderful experience!! We called and he was here in less than an hour! We lost the keys to our Kia optima and he got the car unlocked and programmed a new key in around 45 minutes.
Response from the owner: We're here to help, Kiauna! Thanks so much for leaving us a review.
They came out same day and fixed my front door lock! Even needed another part and came back the next day on the weekend. Great service and highly recommend
Response from the owner: Wow, we are so thrilled to hear about your experience with our team. Thanks for trusting us to get the job done!
Response from the owner: We're happy that you're happy, Blake!
I had CarolinaKey come out to make me a new key claimed they couldn't do it due to programming. Marcos came and fixed my old key and made a new key in less than an hr PROGRAMMING and all!!! I highly recommend F.A Locksmith.
Response from the owner: Thanks so much for trusting us to get the job done. We specialize in automotive locksmith services so it doesn't surprise us that the other guys couldn't help. But hey, we're so glad we were able to assist you immediately! Thank you for leaving us a positive review so that other people in similar situations can easily find us. -- Michelle, owner
Response from the owner: Thanks for your feedback
Very pleased! Arrived quickly on a Sunday! Fair price.
Response from the owner: We greatly appreciate your feedback. Thanks for leaving us a review.
Quick and friendly service, helped my business get back up and running! Will recommend to all.
Response from the owner: You're very welcome, Austin. We are glad we were able to help. Please keep us in mind for future locksmith needs. -- Michelle, owner
Juduh Came and provided a fob and programmed it so fast, unbelievable service. He was so nice and professional. I would recommend him 1000 times!
Response from the owner: Awesome! We're so happy to hear that you're satisfied!
Response from the owner: Thank you!
Response from the owner: Thank you for your review!
Thank you so much for give me 2 original fobs for my 2012 subaru legacy
Response from the owner: This is awesome feedback, Glaipo. Thanks for your positive review!
Prompt on time 2020 ram
Response from the owner: Thank you so much for your feedback!
My chevy malibu 2012 was a challenge for Juda but he end up doing an amazing job!! My key was broken in half and he had to figure out the ignition switch because it was an older model took longer than expected!! He stayed on top of very smart, knows what he doing. Stayed positive and was fast and reliable!!!!! Thank you so much for your hard work and service!!!
Response from the owner: Appreciate you taking the time to write us a review. Some models are definitely trickier than others, but our team is motivated to troubleshoot the issue. We're so glad that your technician was able to get your car back on the road! -- Michelle, owner
Came to the rescue in 20 minutes and was In and out in 5! Great customer service!
Response from the owner: We love to hear that! Thank you so much for supporting our family business. -- Michelle, Owner
Hands down the top locksmith company in the triangle area. Charles came by and quickly dispatched of the old broken lock and installed a new one, all while petting my jumpy dog and explaining the steps to my curious toddler. Look no further and hit up FA Locksmith!
Response from the owner: We love dogs... and helping people get out of uncomfortable situations like the one you experienced. Thanks so much for writing a positive review! -- Michelle, owner
Professional, experienced, and dependable!
Response from the owner: Awesome feedback! Appreciate your time to leave us a review.
Professional, fast , affordable thanks !!!
Response from the owner: To hear this brightens our day. Thanks for trusting our team to help you out and for the awesome 5 star review!
F.A. locksmith are Soo awesome! They found out the problem and solved it ASAP! Definitely recommend them!!! Thank u Yehuda!!!
Response from the owner: It makes our day to know that we resolved your issue, Matthew! We seriously appreciate you taking the time to leave us a review. -- Michelle, owner
Mi amigo Mariano es un Profesional con toda la extension de la palabra. Servicio amiable y efectivo. Gracias viejo.
Response from the owner: Gracias! We greatly appreciate your review and are happy to help.
Very friendly and professional. My steering wheel lock was stuck which wasn't allowing my car to start. I called late in the day so they weren't able to come out right away, but slotted me for the very first spot the next morning. The technician arrived in a timely manner and was very polite and walked me through what he would be doing to fix my issue. 40 minutes later the lock was replaced and I was able to use my car again. Definitely recommend!
Response from the owner: Thank you for trusting our team to get the job done for you!
My key fob for my ML350 broke and needed help immediately. Called a bunch of places who didn’t work on Mercedes but thankfully I was able to find this company. The tech was very helpful and communicative. I would definitely recommend to a friend.
Response from the owner: Hi Charmaine, thanks so much for trusting us to make a fob for your ML350. Mercedes' vehicles have an advanced programming system and we're glad our experts were able to get the job done for you. F.A. Locksmith actually specializes in European / Luxury vehicles. Thanks again for taking the time to leave us a review! - Michelle, owner
Very respectful, oem parts, showed up when they said they were
Response from the owner: Thank you for leaving us a review!
Yehuda was very professional, patient and helpful. Tried his best to open the lock although it was a hard one. Thanks so much!
Response from the owner: Thanks so much for taking the time out of your busy day to leave us a review. We greatly appreciate your feedback.
Cut and programmed the admin key for my 2020 F150. Super nice and professional, couldn't be happier!!
Response from the owner: We're so happy to hear that, Brett!
Response from the owner: Thank you!
Amazing work thanking to the highest highs!
Response from the owner: You're welcome! Thank YOU for your business and for trusting us to get the job done!
Key fob and key, replaced the lost original keys for 2011 Audi A4 Quattro. I am amazed and elated with your services. I called your number with the problem, and was very skeptical that you could help. You promised to call me back within a few min. Which you did to tell me you would arrive at my daughters home in 25 min, which you did. My daughter has been stuck at home for 2 months with 2 small children due to lost original key and fob. Searched high and low in and outside the home, no keys. Audi dealer wanted to orders key fob for 150 bucks then have her car towed to dealership another 150 then said cost to program would be between 700-900 bucks. My daughter didn't have the money to do that and neither did I. I called you and within one hour from initial call including call back time, you were at her residence and had it DONE . The cost was less than half what the dealership would have charged. Thank you from me, her mother,who called you from 3 hrs away and from my daughter. God bless you and your business.
Response from the owner: First and foremost, as a mother of 2 young kids ourselves, we completely understand the frustration that your daughter was in. We're so glad you discovered our small business and even happier that we got your daughter and grandkids out of that situation. Thank you for taking the time to leave us a review. -- Michelle, owner
Fixed my key ignition and replaced my broken key1997 chevy c1500 long cab
Response from the owner: This is great feedback. Thank you so much!
2019 Subaru Crosstrek, great service!
Response from the owner: We're so glad you had a positive experience with us. Thank you for your review.
我的2010 bmw328i钥匙丢了,联系locksmith,他们派Juda小哥过来,十分钟搞定,相当快速,人也非常nice。收费也公道,非常推荐他。
Response from the owner: Thank you so much!
Response from the owner: Hi Jayde, thanks for leaving a review. What would have made your experience 5 stars? Your feedback is greatly appreciated. - Michelle, owner
Response from the owner: Thank you!
They did a great job on my 350z. It was a hard job the car sat for a while and the battery was dead. But the got inside of it and programed me a new key. I am very happy
Response from the owner: We were happy to help you get out of this tricky situation, Mark. Thank you for leaving us a review.
Judah came to my house and got the broken key out of my ignition and made a new key on the spot. The price was very reasonable and the service was exceptional. Would highly recommend using F.A. Locksmith for any locksmith needs.
Response from the owner: Hi Speight, thank you so much for taking the time to leave a review. This is super helpful feedback that I will share with the team. We appreciate your business.
My 2009 Jetta was having issue with Ignition . F.A really was quick to suggest what is wrong and took immediate action in solving the issue. It was great help
Response from the owner: Hi Rajiv! Thanks for taking time to leave us a review. This is really helpful feedback for our team. We're glad we assisted you quickly and solved the issue. -- Michelle, owner
Traveling in NC and had unexpected car lock issue. FA was super fast and amazing. Thank you for saving me!
Response from the owner: Scott, it was nice meeting you. I'm glad we helped you get back on the road to your family in NY. -- Michelle, owner
Mario came same day we called and helped us get a new key for our Nissan Rogue. He was super helpful and got it done quickly. Would 100% recommend this company.
Response from the owner: This is a helpful review, Rebecca. Thank you for leaving feedback for our team and for the recommendation!
Fast, very friendly service. And it didn't cost as much as I expected.
Response from the owner: This is a very helpful review for customers who don't know us yet. Thank you for taking the time to provide your feedback!
Mario came within reasonable time and worked effectively to get me back on the road
Response from the owner: Thank you for your review!
JUDA and his brother were great in making a new key for my 328i BMW. They worked diligently on the problem until it was resolved. Thank you!!
Response from the owner: Thank you for trusting our team to get this taken care of for you! We greatly appreciate your business. -- Michelle, Owner
2011 335is . Super fast response time !Saved me from having to go to the dealer! Highly recommend .
Response from the owner: Thank you so much!
I own a 19 Escalade. This company came out in a timely manor. Was about to unlock my vehicle with out any damage, replace the battery in my old key, and make a new key. Fair pricing
Response from the owner: Awesome review! Thank you so much.
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